An overnight McDonald’s worker from Australia explains what it’s really like to work the graveyard shift at the fast-food restaurant.
The woman, known only as Sarah, claims to have seen employees choked by customers over a burger in her two years of employment.
Drunken teenagers swamping stores at 3am and using chairs as weapons are regular occurrences, according to the anonymous crew trainer who shared her experiences in a Reddit thread. The thread, titled: ‘I’m an Australian overnight McDonalds Worker AMA (ask me anything),’ has been littered with thousands of questions from curious fast food lovers since it was uploaded on Tuesday.
Strangely enough, the online conversation quickly steered from conventional topics of food safety standards to asking Sarah about the oddest things she had experienced during the night shift.
Sarah said she was often offered illegal drugs by addicts desperate for food.
‘(There are) drug affected people handing you the drugs in between two notes,’ she said. Other employees listed bizarre orders they had received in the early hours of the morning, like 30 packets of tomato sauce to go with a single apple pie and burgers with 50 extra servings of pickles.
For those wondering whether McDonald’s has a secret menu in Australia – like famous American chain ‘In-N-Out’ – the simple answer is no.
But staff say any number of meat or condiment can be added to burgers – given the customer is willing to pay the price – which can be upwards of $3 per extra patty of meat. One employee recalled a stranger convincing her he was an employee, only to walk into the McCafe section of the store and silently steal a tray of 40 blueberry mountains.
Another worker said she had seen four grown men holding a broken car door trying to pretend to be a vehicle to order food when the store had closed at midnight and only the drive-through was open. Employees commonly referred to the dreaded ‘pub rush’ – a period of high intensity where countless drunken youth come through for a feed after a long night out on the town.
One Reddit user said his store had resorted to locking up chairs in their party room during the pub rush period after a number of violent incidents.
‘My ex got choke slammed against a wall over a quarter pounder on his last day, and I had someone come at me over the counter with a steak knife,’ he said.
‘Also had a friend of mine get his face opened up after being hit with a chair. They collect them up and lock them in the party room before the pub rush now.’
There are currently 948 McDonald’s restaurants in Australia, a large proportion of which are now 24/7 businesses or rolling out into the overnight X as the chain continues to expand and upgrade.